Privacy Policy

Last updated: 11/01/2024

‍At Covaly, we respect your privacy and are committed to protecting your personal information in accordance with the applicable laws in Quebec and Canada. This privacy policy aims to inform you about how we collect, use, disclose, and protect personal information on our web application.

‍1. Collection of Personal Information

We collect personal information that directly or indirectly identifies you in order to provide you with a better user experience. The information we collect includes:
- Personal contact details: Name, email address, phone number, etc.
- Browsing information: IP address, browser type, operating system, pages visited, session duration.
- Additional information: Any data you voluntarily provide (e.g., through contact or registration forms).
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‍2. Use of Collected Information

The information collected may be used for the following purposes:
- Service improvement: Analyze interactions to optimize the web application.
- Communication: Respond to your inquiries and, with your consent, send you updates and promotional offers.
- Statistics: Evaluate the use of our platform and analyze trends using aggregated and anonymized data where possible.
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‍3. Disclosure of Information to Third Parties

We do not sell or rent your personal information to third parties. However, we may share certain information with trusted third parties in the following cases:
- Service providers: We work with partners for hosting, data analysis, and communication. These third parties are bound by confidentiality obligations and may only use your information for the agreed purposes.
- Legal requirements: We may be required to disclose your information in response to a legal request or to protect our rights.
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‍4. Security of Information

We employ appropriate security measures to protect your information from loss, theft, unauthorized access, or disclosure. We use standard security practices, including encryption and firewalls. However, no security system is infallible, and we cannot guarantee the absolute security of your information.

‍5. Retention of Information

Your personal information is retained for as long as necessary to fulfill the purposes described in this privacy policy or to comply with legal obligations. After this period, the data will be securely deleted or anonymized.

‍6. Your Rights

Under Canadian and Quebec privacy laws, you have the following rights:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request the correction of inaccurate or incomplete information.
- Withdrawal of consent: When we use your information with your consent, you have the right to withdraw that consent at any time.
- Deletion: Under certain conditions, you may request the deletion of your information. To exercise your rights, please contact us at the following address: info@covaly.io
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‍7. Cookies and Similar Technologies

Covaly uses cookies and similar technologies to improve the user experience and analyze the use of the application. You can configure your browser to refuse cookies or to notify you when cookies are being used.

‍8. International Transfer of Information

As part of our service delivery, your personal information may be transferred, stored, or processed in jurisdictions outside Canada. In such cases, we take measures to protect your information in compliance with this privacy policy and applicable laws.‍

‍9. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. Any changes will be posted on this page, along with the update date. We encourage you to review this policy periodically to stay informed.
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‍10. Contact us

For any questions related to our privacy policy or to exercise your rights, please contact us at: Email: info@covaly.io